1. Agreement
By using this website or subscribing to VocoTV you agree to these terms. If you do not agree with them, please do not use the service. We may update these terms; the date at the top of this page shows when they last changed, and continuing to use the service after a change means you accept the updated version.
2. What the service is
VocoTV supplies access credentials for an IPTV streaming service, used in a third-party IPTV player of your choosing. We supply the line; we do not supply hardware, an internet connection, or the player software.
3. Acceptable use
Your subscription is for private, personal use in your own household. You agree not to:
- share, resell, sublicense or publicly redistribute your credentials;
- exceed the number of simultaneous devices on your plan;
- use the service in a commercial or public venue without our written agreement;
- record, rebroadcast or make the streams available to others;
- attempt to interfere with, reverse-engineer or gain unauthorised access to our systems;
- use the service for anything unlawful in your jurisdiction.
Breaching this section may result in suspension or termination without refund.
4. Your responsibilities
You are responsible for keeping your credentials secure, for the internet connection and equipment you use, and for making sure your use of the service complies with the laws that apply where you live. Content availability varies by region and by broadcaster; it is your responsibility to check that what you want to watch is something you are entitled to watch.
5. Payments
Prices are shown on the pricing page in US dollars and are the full price of the term — there is no setup fee and no activation charge. No payment is taken through this website: after you submit an order we contact you with the available payment options and confirm the total before anything is paid.
6. Subscriptions and renewals
A subscription runs for the term you chose and then stops. There is no automatic renewal and no stored payment method — nothing is charged unless you ask us to renew. To renew, submit the order form with "Renew My Line" selected and your existing username, or simply message us.
7. Refunds
- Before activation: if you have paid but your line has not been activated, you may cancel for a full refund.
- Faults we cannot fix: if the service does not work for you and we are unable to resolve it within a reasonable time, contact us within 7 days of activation and we will refund the unused portion of your term.
- Not refundable: a change of mind after the service has been working, a problem caused by your own internet connection, hardware or player, or an account terminated for breach of section 3.
This is why we offer a free trial: test the service on your own connection first and there is nothing to refund.
8. Service availability
We work to keep the service running continuously and use load-balanced servers to that end, but no streaming service is available without interruption. Maintenance, upstream provider changes, broadcaster decisions and faults outside our control can all interrupt or remove content. We do not guarantee uninterrupted availability, and channel line-ups may change without notice.
9. Intellectual property
The VocoTV name, logo, website design and copy belong to us. All broadcast content, channel names and trademarks accessible through the service belong to their respective owners, and nothing in these terms transfers any right in that content to you. See our DMCA policy for how we handle copyright complaints.
10. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or in connection with the service is limited to the amount you paid for your current subscription term. We are not liable for indirect or consequential loss, including lost profit, lost data or loss of enjoyment. Nothing in these terms excludes liability that cannot lawfully be excluded.
11. Termination
You may stop using the service at any time; the line simply runs to the end of its term. We may suspend or terminate an account that breaches these terms, that is used fraudulently, or that is the subject of repeated substantiated copyright complaints. Where termination is for breach, no refund is due.
12. Privacy
Our handling of personal information is described in the privacy policy, which forms part of these terms.
13. Contact
Questions about these terms: contact.provideriptv@gmail.com, WhatsApp +44 7882 735688, or the contact page.